Effective Date: January 15, 2025

At Rana Polymers, we are dedicated to ensuring that your orders are delivered quickly and securely. This Shipping Policy outlines the terms and conditions for the shipping of products purchased from our website, www.ranapolymers.com.

Shipping Destinations

We currently ship to locations within Jai Vikrant Co-operative Society, Building No- 7, Room No- 125, 1st Floor, Sahakar Nagar 5, Shell Colony, Chembur, Mumbai- 400071. If your location is not listed during checkout, please contact us to explore shipping options.

Shipping Costs

  • Shipping costs are calculated at checkout based on the weight, dimensions of the package, and destination.
  • Any applicable taxes, duties, or customs fees are the responsibility of the customer and are not included in the shipping fee.

Order Processing

  • Orders are processed within 1-2 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • You will receive an email confirmation with tracking information once your order has been shipped.

Delivery Times

Estimated delivery times depend on the shipping destination and method chosen at checkout.

  • Standard Shipping: 5-7 business days
  • Express Shipping: 2-4 business days

Please note that delivery times may vary due to unforeseen circumstances such as weather, customs delays, or courier issues.

Undeliverable Packages

If a package is returned to us due to incorrect address details, failure to collect, or refusal of delivery, we will contact you to resolve the issue. Additional shipping fees may apply for resending the package.

Damaged or Missing Items

If your package arrives damaged or with missing items:

  1. Contact us within 48 hours of delivery.
  2. Provide photographs of the damaged package and/or missing items.
  3. We will work with you to resolve the issue by offering a replacement, refund, or store credit.

    Contact Us

    If you have any questions or concerns regarding our shipping policy, please contact us at:
    Email: ranapolymers2023@gmail.com
    Phone: +91 90224 89065
    Address: JE-2, NETAJI CHAWL, OPP NAVINA HOTEL, SHELL COLONY, SHELL COLONY ROAD, MUMBAI, 400071,

    Thank you for choosing Rana Polymers. We are committed to providing a smooth and reliable shipping experience for all our customers.

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